The Dish Network User's Resource
The 2014 International CES is being held January 7-10 at the Las Vegas Convention Center.
Dish CEO Joe Clayton is led to the stage by a troop of joeys. He talks about how viewers want to watch TV and how Dish is bringing easy to use technology to make that happen.
The new SuperJoey has 2 satellite tuners. When added to the Hopper or Hopper with Sling's 3 tuners, up to 8 channels can be recorded at once during prime time.
The Wireless Joey is driven by an 802.11ac wi-fi signal from a Wireless Joey Access Point connected to the Hopper. Initial support will be for two Wireless Joeys, but that may be increased once reliability in consumers' homes has been proven.
Virtual Joey is an app on Sony PS3/PS4 game consoles and 2013-14 LG Smart TVs that gives the full Hopper experience through those devices over the existing home network without adding a physical Joey or additional wiring.
Dave Shull, Executive VP and Chief Commercial Officer, talked about what Dish is doing to help viewers watch TV the way they want to. The average person watches 35 hours of TV each week as opposed to 1.5 hours of internet videos. Dish is making it easier to connect to TVs anywhere in the home and making improvements to Dish Anywhere.
Vivek Khemka, Sr VP of Product Management, presented some details of recent and upcoming products. Major improvements to Hopper include HDMI-CEC that powers the TV on and sets it to the correct input, and cutting the time to prepare a Dish Transfer by nearly half. He demonstrated voice recognition in Dish Explorer and setting a timer using Google Glass.
James Moorhead, Sr VP and Chief Marketing Officer, talks about Dish's improved stature, including for the first time two straight quarters of higher brand awareness over DirecTV. The partnerships with Southwest Airlines and Apple are attracting a more engaged and enthusiastic consumer who is also proving to be more loyal.
The Wireless Joey is expected to be released in late 2Q14. The range of the wireless signal should cover most homes. The Access Point can be connected either to a Hopper or a wired Joey.
The SuperJoey is a direct swap for a regular Joey at the TV but there is some additional wiring needed. In a setup with a Solo Node (say 1H/1J), the line to the SJ will come from an added Integrator. The Integrator's inputs are the 3rd output from your dish, and the output from your home distribution splitter or the client output of the Node that had previously gone directly to the Joey. Monthly rates might be more than a Joey ($7) but less than a second Hopper ($12).
With voice recognition, you can tell Explorer to "play title from my DVR" without having to navigate to it. Still available only on iPad, and not likely to come to phone-size screens.
In this proof of concept demonstration, the Hopper is the central control for devices such as lights, thermostat, doorbell, cameras, and sensors. The Hopper can be set to record from a camera based on configurable triggers. When you start playing a movie, it can dim the lights then bring them back up when it is over.
In this demo, the Hopper becomes a device in a home automation system. Control4 does remote control only, while BuddyTV is similar to Explorer in that it pulls in EPG and DVR list.
This is a app that will be available on 2013 and newer LG Smart TVs (branded WebOS for 2014) and Sony PS3/PS4 game consoles. The device running Virtual Joey and the Hopper must be on the same home network. You can use the Dish remote direct to the Hopper, or if you use the device's remote the app will send the commands to the Hopper over the network.
The Dish Smartbox is Dish's first integrated head-end for commercial systems, replacing racks of home receivers. It takes signals from up to 4 satellite slots (DP LNBs required) sending up to 96 channels to a separate distribution amp which determines how many TVs are supported. It can be fed by a Dish 1000 or 1000+ but many operators will want the robustness of separate larger dishes.
Most viewing can be done over dishanywhere.com. The advantages of the paid app are that it works with Windows RT tablets (which can't use the web player), has content discovery tools, and uses the touch environment.
Symbi for the home queries all IP-connected devices, and offers connection instructions when one goes off-line, possibly saving the need to call customer support. For call centers, Symbi can send device info (model, serial #, modem model, router model, and other peripherals) to the CSR and present articles from a solutions database.
LG cancelled their demo of the Virtual Joey app and referred questions to Dish without further comment. As an aside, their data show that 53% of smart TVs sold have been connected to the internet at some point.