Red Jaggies Fixed

Echostar Knowledge Base
The Dish Network User's Resource

This is news for owners of the 3700 or 4700 model Echostar receivers with the “red jaggie” problem. Earlier this month I called Echostar to get put on a waiting list for a new fixed receiver. Echostar just called me and said that my new receiver is on the way and that they have the problem fixed. I guess that remains to be seen but I find it good news that they have at least called and sent me a new receiver.

Others on this board who went on the waiting list should be getting a call very shortly. For the sake of others who don't know about the list, call (303)790-4445 Ex 63800 to have your receiver replaced if it has the red jaggie color problem.

How do I know if I have the “Red Jaggies”?

Reported by: John Fischer

Tune to a channel that is showing the Dish Network logo (the unused sports PPV channels are a good place to find them).

Then go to my web site at: (Dead Link) and compare your screen to the closeups I took of mine. If you have the red jaggies, you won't be able to miss them

04/07/00 Reportedly, 4700 units manufactured after November 1999 have no “Red Jaggies” problems. To know when your new 4700 was manufactured, you'll have to know How to decode Echostar receiver serial numbers.